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Terms Of Use

Warranty, Return, Cancellation

All our products are warranted for 14 months unless otherwise stated, starting from the date of issuing the invoice. NTB CZ Ltd. ("We") provides 30-day money back guarantee from the date of shipping on all unpacked functional products. 30% restocking fee will be assessed if the product/s will have visible marks of unpacking or use, will be damaged or will not be complete. Shipping and handling fees are non-refundable. You can see more here: Warranty and Return Policy

All our products are brand new. Nothing contained within this website should be considered as granting any right to use the trademark displayed on this website without the prior written permission of the trademark owner. All brands, unregistered and registered trademarks displayed in this website are the property of their respective holders.

Privacy and Security

All personal data of our customers are liable to Czech Law, Data Protection Act No.101/2000. This privacy policy practises of this statement apply to our services under the site www.battshop.eu. We do not sell or rent your personal information to third parties. Where possible, we indicate which fields are required and which fields are optional. We collect and store your personal information only for our analyzis such as promotional effectivity, customer interest measurement. We use your personal information only for contacting you about order details, refunds, claims, enquiries and processing your order. By filling your personal information you agree that we use your address and billing information to bill you and provide associated support. We undertake to allow you easy access to your account and your personal information. Furthermore we undertake that you will not receive any marketing promotions or material from us unless you have specifically stated that you wish to receive it at the point of registration. You can change this option in your personal entries after you sign in to your account.

Even though we try to provide you with the accurate and exact information about our products on our website we cannot guarantee that all the information is 100 % error-free. "Information" means product information, product compatibility, product availability, prices, website information, displayed orders, online website interlinking. We reserve the right to correct eventual mistakes, errors, inaccuracies, omissions and to adjust wrong interlinks as soon as they are discovered. The right extends to orders that have already been accepted to our system.

Payment, Shipment, Delivery

All prices on www.battshop.eu are rated in Euros. Prices on the website are displayed only incl. VAT. VAT rate is 21 %. If you are taxpayer and you will fill VAT registration number in your order or in registration, prices and shipping fees will be recounted and lowered. This reduction will be displayed after acceptance of your order, the authorization of payment and verification of VAT. The price payable by the Customer will be the price current at the date of the order. Payment must be cleared in our account before we will dispatch the order. Not-in-stock items in orders which contain also batteries in stock, cannot be shipped separately for free. It means we do not provide free second shipping for ordered items which are coming later, e.g. if there is one item in stock and other item is coming a week later, we can ship items when the other one is instocked or we can ship it separately for extra shipping fee.Delivery dates are only approximate to use reasonable endeavours to effect delivery by that date. No liability will be accepted by NTB CZ Ltd. for failure to meet a listed delivery date. In case of delays caused by circumstances beyond our control we will not held responsible or to account for any business loss (e.g. contracts, loss of profits, wasted expenditure) or any indirect or consequential loss that was not anticipated to you or us. We are responsible for packing our products the best possible way to deliver it in proper quality, but we highly recommend to unpack the parcel and check the item/s at the moment of delivery. If any damage occurs, please write a report with the carrier and consequently notify us about the problem. UPS parcel service will contact us and will be solving the claim with us. You are responsible for your own choice of the product and the suitability. Please make sure according to our part numbers, listed models or both that the product you have found on our website is compatible with your digital camera, camcorder, notebook, PDA or power tool.

Customer Service and Support

You may contact our customer service and support by online chat, phone or by email.

E-mail: info@battshop.eu
Tel: 00420 469 633 670

These contacts are available from 0900 to 1700 hrs Monday to Friday. Cost of calls will be at standart international rates.

According to Act No. 112/2016 collection of laws about the registration of of sales, the seller is obliged to issue a receipt to the buyer. He is also obliged to register a revenue received from the Tax online; in case of technical failure, then within 48 hours.


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